Privacy Policy

Your Privacy Matters

At ProntoCrew Portland Concrete, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you contact us for a quote or service, we collect basic information like your name, phone number, email address, and property address. We need this to provide you with accurate quotes and quality service.

We may also collect information about your project, including photos, property details, and any special requirements you mention.

How We Use Your Information

We use your information to:

• Provide you with quotes and schedule services
• Communicate with you about your project
• Send you important updates about your service
• Improve our services based on your feedback
• Maintain records for warranty and business purposes

We will never sell your information to third parties or use it for purposes you did not agree to.

Communication Preferences

When you request a quote, we may contact you by phone, email, or text to discuss your project. If you prefer a specific method of communication, just let us know.

We may occasionally send you helpful tips about concrete maintenance or special offers. You can opt out of these messages at any time.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access or disclosure. This includes secure data storage and limiting access to your information to only those employees who need it to serve you.

Photos and Testimonials

We love showcasing our work. If we want to use photos of your completed project or share your testimonial, we will always ask for your permission first.

Cookies and Website Data

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, but this may affect some website features.

Third-Party Services

We may use third-party services like Google Maps for directions or payment processors for transactions. These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to request access to the information we have about you, correct any errors, or ask us to delete your information. Just contact us and we will handle your request promptly.

Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website. We encourage you to check back periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us at (207) 209-5925 or hi@portlandconcreteco.com.